In this episode we get into: The barriers to digital transformation insurance carriers are currently facing. The importance of integrating your workflow solution onto your CRM – Big Topic! And… Why claims and drinking out of a firehose are so…
Let’s face it… video is generally a better medium to tell stories than text and pictures. Video brings a moment alive, gives it context, emotion, and color. We would even argue that video in its original format provides a truer…
In this Episode we talk about getting rid off the CSR middle man at FNOL! What barriers (If Any!) are there for the Carrier to get this done. And… What’s new in the world of Reinsurance from this year’s PCI…
At the heart of of every claims department is human capital. Without it, your tech is not only irrelevant but useless. In this episode David and I go deep on Dynamic resourcing and how we’ve implemented this skill in our…
Today Frank Figueredo, head of our claims department, stops by and sheds some light on how claim cycle time relates to AOBs, PA reps, and attorney reps. It’s an interesting episode if you like to geek out on claims handling…
A topic of great interest and controversy for carriers. David breaks it down and offers options to decrease ULAE, in addition to how we addressed it during software development. And our CTO Rudy stops by to say hello! Enjoy…
Today we continue our discussion about “…a day in the life of an independent adjuster” , specific scenarios for new job opportunities, and why we’re so bullish and stoked about creating a platform that will help these guys scale and…
While all other IA firms and carriers are asking you to drive into the storm’s aftermath, and prepare to spend days on the road before you receive your first claim … we don’t! We simply ask, make sure you have…
We’re only as good as our adjusters! Our entire business revolves around these guys. Our sun rises and sets with them and so should yours. We deep dive into current state changes happening and dynamics that play into why we…
David decided to turn the tables around this time and interview me. The questions focused on my recent journey as a CMO for our Company, in the context of our solution and how it relates to the market it was…
