WHAT IS MERGE?
At TelaClaims, we’ve revolutionized the claims process, transforming it from a lengthy ordeal to a streamlined resolution with our state-of-the-art Claims Management System, Merge. Meticulously built in-house by our dedicated team of software developers, Merge is an infinitely scalable solution designed to adapt and evolve with the ever-changing demands of the insurance industry. This bespoke approach ensures our platform is robust and highly adaptable, providing a seamless and efficient claims experience that sets a new standard in the marketplace.
HOW IS MERGE DIFFERENT?
TOOLS AND FUNCTIONS OF MERGE?
Our commitment to excellence drives us to continuously update and refine Merge, tailoring the software to fit the specific needs of each carrier we partner with. By integrating multi-faceted checks and balances, we guarantee the highest quality of work, aiming to close claims swiftly and effectively. Merge houses all communication, documents, photographs, and claim information within each claim, providing a centralized hub for all essential data. Additionally, Merge detects and analyzes trends in the data inputted, offering invaluable insights for carriers. This includes a unique reserve system that eliminates monetary variability. At TelaClaims, we believe that “the only good claim is a closed claim,” and we are dedicated to delivering exceptional service while reducing risks for carriers and enhancing customer engagement.