Tela EDU: Continuous Learning. Unmatched Professional Growth.

At TelaClaims, we believe true professionals are always evolving. The industry changes. Technology advances. New challenges emerge. That’s why we created Tela EDU, an ongoing learning and development program designed to keep our adjusters at the cutting edge of modern claims handling.

What Makes Tela EDU Different

Practical, Real-World Training

Tela EDU isn’t about theoretical courses, it’s about practical tools and knowledge that adjusters can apply on every claim, every day. We train on:

  • The latest industry trends and best practices.
  • Advanced field inspection techniques.
  • Complex estimating scenarios.
  • Effective desk adjusting strategies.

Everything is geared toward helping you work smarter, faster, and with total confidence.

Mastering Merge for Maximum Efficiency

Adjusting is changing, and Merge is leading the way. Tela EDU ensures our adjusters:

  • Navigate Merge like pros.
  • Capture and organize data with Mobile Pro in the field.
  • Integrate carrier systems seamlessly with our proprietary workflows.

Merge isn’t just software, it’s how top adjusters gain an edge.

Continuous Access to Expert Insights

Through Tela EDU, our roster has exclusive access to:

  • Live webinars on emerging claim issues.
  • Video guides and quick-reference materials.
  • Direct Q&A sessions with TelaClaims leadership and industry experts.

We’re committed to making complex topics simple and actionable.

Onboarding Without Guesswork

For new roster members, Tela EDU:

  • Provides clear, step-by-step guidance on TelaClaims standards.
  • Trains adjusters to use Merge efficiently from day one.
  • Eliminates the uncertainty that comes with joining a new adjusting firm.

We ensure every adjuster is ready to perform at their best immediately.

Real-World Training with Industry Leaders

Tela EDU is more than internal training, it’s a connection to the broader claims industry. Our adjusters have access to exclusive webinars and sessions co-hosted with industry experts, ensuring they stay ahead of the curve on emerging trends and best practices.

Recent topics include:

  • Hail & How to Detect It — Strategies for identifying hail impacts and understanding how they affect claims.
  • Building Codes & Their Importance — Navigating modern code requirements and their implications for claim scope and estimating.
  • Licensing & Certifications — Understanding regulatory requirements and how credentials shape an adjuster’s career.
  • Preparing for Hurricane Season — Proactive planning for CAT deployments and large-loss scenarios.
  • Protection From The Flood — Insights into flood adjusting, NFIP compliance, and field documentation best practices.
  • Florida Building Codes as They Relate to Roof Claims — A deep dive into Florida’s evolving building code environment, and how roof claim handling is impacted by the latest legal and structural standards.

These sessions aren’t theory, they’re practical insights shared by leaders in the field, designed to help adjusters handle complex claims confidently and professionally.

New webinars are hosted regularly, keeping our team prepared for emerging trends and regulatory changes shaping the insurance landscape.

The TelaClaims Commitment

At TelaClaims, we’re committed to developing adjusters who adapt quickly, deliver superior quality, and lead the industry forward. Tela EDU is how we ensure our roster remains the strongest team in the business.

Invest in Your Growth. Join Telaclaims.

When you join TelaClaims, you join a firm that invests in your future, because your success is our success. Tela EDU is your gateway to continuous improvement, modern tools, and a team dedicated to excellence.

Join Roster