TelaClaims is a technology company that focuses on streamlining the insurance industry’s claims process.
Our disruptive solution has a multi-prong approach to address several of the current issues in the industry. The adjuster shortfall, lack of a consistent work product, and moral hazard in the adjuster fee structure, coupled with reducing cycle times for all claims, both domestic and abroad, are our driving goals.
The net impact of these accomplishments will ultimately reduce policyholder premiums.
TelaClaims is forecasting an ongoing adjuster shortage, increased catastrophic events, and an industry that has been stagnant for far too long. We are excited about the opportunity to usher insurance into the age of on-demand products and solutions.
TelaClaims will use our patent-pending technology to transform how claims are handled going forward. We employ and train millennials, X’s, and baby boomers alike; as each of their skillsets, when placed in the proper context, are invaluable.
It has been predicted that there will be a growing need for quality trained adjusters, yet only 4% of millennials are showing an interest in the insurance industry.
Seeing that within the following twenty years every 3 out of 4 jobs will be occupied by millennials, TelaClaims’ model offers an imperative resolution to the current disconnect with 96% of millennials.
According to a recent Hartford Study, the average insurance professional is approximately 60 years old and retiring within the next 5 years; roughly 75% of insurance pros are over the age of 55; and, as stated, only about 4% of millennials are interested in working in the insurance industry.
We can retool, streamline, and onboard each of these groups to collectively add value greater than the sum of their parts.
We implemented our unique claims handling strategy during an actual catastrophe situation, when it mattered most. TelaClaims handled thousands of claims with a shorter cycle time, fewer dissatisfied customers, and at a lower cost than the ‘traditional’ model.
Efficiencies in our model, with a cornerstone of improved customer service, yielded our outperformance of the marketplace.
TelaClaims has created a culture that all generations will not only want to work in, but also that will encourage them to make a difference in people’s lives by using our technology and workflow innovations.
We look forward to continuing to be a disruptive force in this industry so in need a fresh approach.