In this episode we get into the reasons why we started this podcast in the first place.

It quickly deteriorates into a chess match between David and I, but not without addressing these key points first:

  • Current carriers view of the claims process and why it must be innovated.
  • What “fine and dandy” actually means in the insurance world, and what it actually should be.
  • Why most insurance TV commercial are focusing on the same thing to differentiate themselves from each.
  • Main challenges the insurance industry is facing today from a consumer’s viewpoint.
  • Main barriers to acquiring insurance nirvana.
  • Why the insurance corp and the policy holder are not necessarily in conflict.
  • Why Harley Davidson is in real trouble.
  • How can insurance companies tap into the younger generation and why culture hacking is the way to do it.
  • Is not a compliance issue. It’s a cultural one.
  • A quick trip into new age best practices and millennial engagement.
  • Why flexibility in the workplace is the key to outcome based strategic planning.
  • Bottom line… You must think different as a carrier.

Definitely lots of room for improvement, but we’re looking forward to having a lot of fun as we get better!

Talk to you next week!

Cheers 🙂


Check out this episode!