Virtual Solutions
Virtual Adjusting That Transforms the Claims Experience
Speed and accuracy aren’t optional in today’s claims world; they’re essential for protecting carrier reputations and policyholder trust.
TelaClaims’ Virtual and Fast-Tracked Solutions revolutionize how daily and complex claims are handled. Powered by Merge, our proprietary claims management system, we deliver real-time virtual inspections, immediate data capture, and seamless communication, all without sacrificing the precision and compliance that define traditional field adjusting.
Our motto, “From 30 Days to 30 Minutes” isn’t just a promise; it’s a proven reality. With TelaClaims, carriers gain a competitive edge while policyholders enjoy faster, clearer resolutions.
The Future of Claims, Delivered Remotely
Virtual Adjusting at TelaClaims isn’t a workaround, it’s a strategic solution built for today’s speed, scale, and policyholder expectations. Powered entirely by Merge, we provide remote claim handling that retains the accuracy, professionalism, and compliance of traditional adjusting. Whether managing claims start to finish as a Virtual TPA or conducting thorough remote inspections, our virtual model accelerates resolution timelines while preserving full transparency for carriers and insureds alike.
Virtual Third Party Administration (TPA)
TelaClaims brings the full power of our TPA model into the virtual space without compromise. Backed by Merge, we manage every aspect of the claim lifecycle remotely, from FNOL through closure, with the same oversight, compliance, and clarity you’d expect from an on-site operation. Adjuster workflows, policyholder communications, vendor coordination, and file audits are all integrated into one streamlined system, eliminating friction and accelerating resolutions.
Virtual Adjusting
Virtual doesn’t mean limited. With TelaClaims, it means faster, smarter, and fully documented. Our virtual adjusters conduct remote inspections in real time using live video walkthroughs and guided photo capture to assess damages thoroughly. Every inspection is led by a licensed professional who asks the right questions to bring context and clarity to the claim, not just collect data. Each case includes a detailed inspection summary, precise estimate, and comprehensive report package, enabling carriers to make swift, informed decisions without deploying additional resources to the field.
See the Claim Without Sending a Team
TelaClaims’ Virtual Adjusting solutions deliver what carriers actually need: timely, professional inspections led by licensed adjusters, not bots or generic scripts. From guided walkthroughs to detailed reporting and accurate estimates, we bring the full package, remotely.
See for yourself how we stand behind our motto: “From 30 Days to 30 Minutes.”